Mensagens para Atendimentos do Canal

Lista Mensagens do Canal

get

Recupera mensagens de um atendimento paginado

Authorizations

bearer

AuthorizationstringRequired

Bearer authentication header of the form Bearer <token>.

Query parameters

pagenumberRequired

perPagenumberRequired

idAttendancestringRequired

Responses

200

Operação bem sucedida

application/json

404

Não encontrado

get

/message/pager

HTTPcURLJavaScriptPython

GET /message/pager?page=1&perPage=1&idAttendance=text HTTP/1.1
Host: apis.trendmulti.com.br
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*

[
  {
    "messageId": "text",
    "from": "text",
    "to": "text",
    "content": "text",
    "contentType": "text",
    "caption": "text",
    "read": true,
    "delay": 1,
    "vcardContact": [
      "text"
    ],
    "contact": {},
    "channel": {},
    "attendance": {},
    "user": {},
    "reply": {},
    "reactions": [
      "text"
    ],
    "type": {},
    "automated": true,
    "echoed": true,
    "payload": {},
    "referral": {}
  }
]

Consulta por ID

get

Recupera uma mensagem pelo identificador

Authorizations

bearer

AuthorizationstringRequired

Bearer authentication header of the form Bearer <token>.

Path parameters

idstringRequired

Identificador

Responses

200

Operação bem sucedida

application/json

404

Não encontrado

get

/message/{id}

HTTPcURLJavaScriptPython

GET /message/{id} HTTP/1.1
Host: apis.trendmulti.com.br
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*

{
  "messageId": "text",
  "from": "text",
  "to": "text",
  "content": "text",
  "contentType": "text",
  "caption": "text",
  "read": true,
  "delay": 1,
  "vcardContact": [
    "text"
  ],
  "contact": {},
  "channel": {},
  "attendance": {},
  "user": {},
  "reply": {},
  "reactions": [
    "text"
  ],
  "type": {},
  "automated": true,
  "echoed": true,
  "payload": {},
  "referral": {}
}

Enviar mensagem para um Atendimento

post

Envia mensagem para um atendimento

Authorizations

bearer

AuthorizationstringRequired

Bearer authentication header of the form Bearer <token>.

Body

application/json

idContactstringRequired

idDepartmentstringOptional

idUserstringOptional

typestring · enumRequired

Type of the message

Possible values:

contentstringRequired

contentTypestringOptional

Should be use for types image, video, audio or document

captionstringOptional

Should be use for types image, video, audio or document

automatedbooleanRequired

Indicates if the message is automated

Responses

200

Operação bem sucedida

application/json

404

Não encontrado

post

/message/sendMessage

HTTPcURLJavaScriptPython

POST /message/sendMessage HTTP/1.1
Host: apis.trendmulti.com.br
Authorization: Bearer YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 144

{
  "idContact": "text",
  "idDepartment": "text",
  "idUser": "text",
  "type": "text",
  "content": "text",
  "contentType": "text",
  "caption": "text",
  "automated": true
}

{
  "messageId": "text",
  "from": "text",
  "to": "text",
  "content": "text",
  "contentType": "text",
  "caption": "text",
  "read": true,
  "delay": 1,
  "vcardContact": [
    "text"
  ],
  "contact": {},
  "channel": {},
  "attendance": {},
  "user": {},
  "reply": {},
  "reactions": [
    "text"
  ],
  "type": {},
  "automated": true,
  "echoed": true,
  "payload": {},
  "referral": {}
}

Enviar mensagem para um Atendimento

post

Envia mensagem para um atendimento

Authorizations

bearer

AuthorizationstringRequired

Bearer authentication header of the form Bearer <token>.

Body

application/json

idContactstringRequired

idDepartmentstringOptional

idUserstringOptional

automatedbooleanRequired

Indicates if the message is automated

Responses

200

Operação bem sucedida

application/json

404

Não encontrado

post

/message/sendReplyButtonMessage

HTTPcURLJavaScriptPython

POST /message/sendReplyButtonMessage HTTP/1.1
Host: apis.trendmulti.com.br
Authorization: Bearer YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 338

{
  "idContact": "text",
  "idDepartment": "text",
  "idUser": "text",
  "header": {
    "type": "text",
    "document": {
      "id": "text",
      "link": "text"
    },
    "image": {
      "id": "text",
      "link": "text"
    },
    "text": "text",
    "video": {
      "id": "text",
      "link": "text"
    }
  },
  "body": {
    "text": "text"
  },
  "footer": {
    "text": "text"
  },
  "buttons": [
    {
      "type": "text",
      "reply": {
        "title": "text",
        "id": "text"
      }
    }
  ],
  "automated": true
}

{
  "messageId": "text",
  "from": "text",
  "to": "text",
  "content": "text",
  "contentType": "text",
  "caption": "text",
  "read": true,
  "delay": 1,
  "vcardContact": [
    "text"
  ],
  "contact": {},
  "channel": {},
  "attendance": {},
  "user": {},
  "reply": {},
  "reactions": [
    "text"
  ],
  "type": {},
  "automated": true,
  "echoed": true,
  "payload": {},
  "referral": {}
}

Lista de Templates (Somente Canal Oficial)

get

Recupera templates de mensagens de um canal oficial

Authorizations

bearer

AuthorizationstringRequired

Bearer authentication header of the form Bearer <token>.

Responses

200

Operação bem sucedida

No content

404

Não encontrado

get

/message/list/templates

HTTPcURLJavaScriptPython

GET /message/list/templates HTTP/1.1
Host: apis.trendmulti.com.br
Authorization: Bearer YOUR_SECRET_TOKEN
Accept: */*

No content

Enviar Mensagem de Template para um Atendimento (Somente Canal Oficial)

post

Envia mensagem de template para um atendimento

Authorizations

bearer

AuthorizationstringRequired

Bearer authentication header of the form Bearer <token>.

Body

application/json

idContactstringRequired

idDepartmentstringRequired

idUserstringRequired

templatestringRequired

headerParamsstring[]Required

bodyParamsstring[]Required

Responses

200

Operação bem sucedida

application/json

404

Não encontrado

post

/message/sendTemplateMessage

HTTPcURLJavaScriptPython

POST /message/sendTemplateMessage HTTP/1.1
Host: apis.trendmulti.com.br
Authorization: Bearer YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 122

{
  "idContact": "text",
  "idDepartment": "text",
  "idUser": "text",
  "template": "text",
  "headerParams": [
    "text"
  ],
  "bodyParams": [
    "text"
  ]
}

{
  "messageId": "text",
  "from": "text",
  "to": "text",
  "content": "text",
  "contentType": "text",
  "caption": "text",
  "read": true,
  "delay": 1,
  "vcardContact": [
    "text"
  ],
  "contact": {},
  "channel": {},
  "attendance": {},
  "user": {},
  "reply": {},
  "reactions": [
    "text"
  ],
  "type": {},
  "automated": true,
  "echoed": true,
  "payload": {},
  "referral": {}
}